Ten pointers for I.T managers

1. I.T professionals are a valuable resource not slaves or students, treat them with respect.
2. Endeavor to encourage rather than instruct. It is better for a person to decide himself that he wants to do a certain thing rather than to be instructed to do it, he does it with gusto and all his effort when it was his idea. 
3. Team effort all the way, "we" rather then "you", "us" rather than "I"
4. Staff should be responsible for thier performance, while being given periodic reviews to judge how they are doing.
5. A sense of belonging, of being part of something great helps build staff moral, good staff moral in turn encourages staff loyalty, productivity and descipline
6. Staff trainings are good, they show you are concerned about building staff career.
7. Encourage attempts, praise good attempts, Reward excellence
8. Discourage a bad and unprofessional attitude to work, unprofessional in this case refers to lateness, low productivity, bad social skills, lack of team team work spirit, reluctance to self improve. 
9. Good language, a good attitude, staff loyalty should be imbibed in staff and office culture 
10. Carry your pros along with key decisions that affect them and get feedback on what they think.