Citrix client not working
My company has changed the way that I have to access them remotely using Citrix. They have an existing way now that they are doing away with. I installed the new Citrix Receiver at home and when I get the Citrix screen with the icons, nothing works, including the Remote Desktop icon. I just get a yellow bar that flashes at the bottom of the screen that says "View Download". My companies Citrix people cannot resolve the problem and tell me to create a new profile. I will not do that. Then I have to have a login at home and I had to do that on an old computer and it caused many problems. I should be able to set up my home computer the way I want it.
Does anyone know what to do to fix this? I have searched online and do not find anything.
I am retiring in 4 months and just want to work at home half the time they allow.
Thanks ahead of time.
arep