Job Title. Site Reliability Engineer
Company. Ultimate Kronos Group (UKG)
Description
At UKG, our purpose is people™. We provide HR, payroll, and workforce management solutions that unlock happier outcomes for organizations. Our team, known as U Krewers, is composed of talented, collaborative, and innovative problem-solvers. We aim to foster a culture of belonging and empower our people both at work and at home. Our benefits reflect our commitment to the holistic well-being of our employees, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Join us and be part of a team that values your whole self.
Responsibilities
Site Reliability Engineers at UKG play a crucial role with a broad scope covering all aspects of service delivery. They develop software solutions to enhance, strengthen, and support service delivery processes. This includes building and managing CI/CD deployment pipelines, automated testing, capacity planning, performance analysis, monitoring, alerting, chaos engineering, and auto remediation.
Key Responsibilities
- Engage in the entire service lifecycle, including system design consulting and capacity planning.
- Define and implement standards and best practices related to system architecture, service delivery, metrics, and the automation of operational tasks.
- Support services, product & engineering teams by providing common tooling and frameworks for increased availability and improved incident response.
- Enhance system performance, application delivery, and efficiency through automation, process refinement, postmortem reviews, and in-depth configuration analysis.
- Collaborate closely with engineering professionals within the organization to deliver reliable services.
- Increase operational efficiency, effectiveness, and quality of services by treating operational challenges as a software engineering problem (reduce toil).
- Actively participate in incident response, including on-call responsibilities.
- Partner with stakeholders to influence and drive the best possible technical and business outcomes.
Qualifications
- Preferred Qualifications (not all required)
- 8-12 years of industry experience.
- Engineering degree or a related technical discipline, or equivalent work experience.
- Experience coding in higher-level languages (e.g., Python, JavaScript, C++, or Java).
- Knowledge of Cloud-based applications & Containerization Technologies.
- Demonstrated understanding of best practices in metric generation and collection, log aggregation pipelines, time-series databases, and distributed tracing.
- Fundamentals in 2 of the following: Computer Science, Cloud Architecture, Security, or Network Design.
- Working experience with industry standards like Terraform, Ansible.
- Equal Opportunity Employer:
- Ultimate Kronos Group is an equal opportunity employer committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to various factors. View The EEO is the Law poster and its supplement. UKG participates in E-Verify.
Application Process
For individuals with disabilities needing additional assistance in the application and interview process, please email [email protected].
Join UKG and be part of a team that values diversity, inclusion, and your unique contribution to our success.