Generating a Resolution Time Report in JIRA Tool in Testing

This report helps the JIRA user by displaying the issue resolved time in the form of a bar chart report. On the report the user can view the report and can review the resolution status of issues.

resolution time report.jpg


Generating a "Resolution Time" report

To generate a "Resolution Time" report:

  • Click on the Projects dropdown, at the top of the navigation bar; the Categories under the dropdown will be displayed.
  • Click on the project that you want to browse or click on "View All Projects"; the user will be able to view the list of all projects in your JIRA account.
  • Click on the "Reports" dropdown on the right of the page and click on the "Resolution Time Report" from the drop down menu. 

    resolution report link.jpg

    The Resolution Time Report window will open.


  • Click on the "Select Filter or Project" link. The Filter or Project picker window will open.


  • Select the project or issue filter that you want to choose. You will then be returned to the form.
  • In the "Period" field, select the time-frame on which the "Resolution Time" report will be based e.g. Hourly, Daily, Weekly, Quarterly and Yearly.


  • Inside the "Days Previously" TextBox, enter the number of days worth of data that has to be included in the report.