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In this article, I will list a couple of common issues, which one can face, while using Visio Graphic Service in SharePoint 2016.
Issue # 1
Error
You are trying to open Visio diagram in the Browser but it only gives you the option to save or open in the local Visio Client program, as shown below.
Reason
If you notice the image, you will see that you uploaded a VSD file and not VDW. Only VDW is supported file type for the Visio Graphic Services.
Resolution
In order to open the Visio diagram in the Browser, use Visio Graphic Service. We have to use the VDW (Visio Web Drawing).
Issue # 2
Once you open an existing Visio diagram and click Refresh, the error given below occurs.
If you upload a fresh Visio diagram to the SharePoint and click it and you will get the error, as shown below.
One of the reason is Visio Graphic Service instance is stopped. Please login to Central Admin > System Settings > Manager Service on Server. On this page, please make sure that Visio Graphic Service has started.
Please login on Central Admin > System Settings > Manager Service on Server. On this page, please make sure that Visio Graphic Service has started.
Issue # 3
Try to open an existing Visio Document but the error given below occurs.
Upload a new Visio document and you end up encountering an error, as shown below.
Main reason for this error is you can see even in the error message that Visio Graphic Service Proxy is not associated with the Web app, where your site collection is provisioned.I Resolution
To fix this issue, please follow the steps given below.
In this article, we try to provide fix 3 most common issues, which occur during the configuration of Visio Service in SharePoint 2016 Farm.
Keep reading and enjoy.
Getting Started with Managed Metadata Service in SharePoint 2010