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did you check the link I shared?
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Hi Alex...
I think below process may hep you:
Browse to each of the following keys and delete any value that refers to your compatibility issue:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Persisted
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Persisted
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers
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Mr.Suthish Which service should i include
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You need Service Pack..
https://www.microsoft.com/en-us/download/details.aspx?id=27594