Today, I am writing about how to create shared mailboxes in Office 365. Shared mailboxes are helpful for a group of people in a corporation to monitor and send emails from a common account - for example, [email protected] or [email protected]. When we send the group replies to a message sent to the shared mailbox, the email looks like it was sent by the shared mailbox, not from the individual user.
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Sign into Office 365 page with your account.
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Go to Admin homepage and select the Admin tile, as shown below.
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Once we select the option, it will take us to the "Exchange admin center" page.
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Here, we will find many options available in the left side pane. Select "recipients" then "shared" tab on the top of the page.
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Now, on the above page, we need to select "+" button to create a shared mailbox.
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We will get "new shared mailbox" wizard for creating new shared mailbox.
Feed below details on the available page
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Display Name
Assigned name which will display as shared.
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Email address
Enter the email address for the shared mailbox. It's required. Just enter the email address name and select domain from available dropdown.
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Users
It will provide us details about which user can send and view created shared mailbox.
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Once you are all done, click on "Save" button and wait till it gets created.
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We will verify the same shared mailbox with assigned username which can view and send email.
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Open Outlook and change the email account to created mailbox and send a test mail.
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Use the "Exchange Management Shell" to create a shared mailbox. Users who are members of the security group will be granted the permissions to the mailbox.
New-Mailbox -Shared -Name "Test" -DisplayName "Test" -Alias Sales | Set-Mailbox -GrantSendOnBehalfTo psp | Add-MailboxPermission -User psp -AccessRights FullAccess -InheritanceType All
Thanks.