Is there any open source Ticket Management System in ASP.NET

Question

Hi , I want to get it know is there any open source Ticket Issuence system in asp.net which is open source and freely available to modify , kindly let me know so that i can fulfill my requirement by modifying it , I have an IT department where we deals with issues for other office staff but any one can come and ask to resolve the issue but i need some ticketing system so that user can issue the ticket and then based on priority based we deals with them.

Answer 1

There is a perfect way while using flag to detect whether someone is already logged in or not and in case if System get power off , you need an event handler called as SystemEvents.SessionEnds.

 

Use this to change the flag value from true to false

 

Use this link as a reference

https://stackoverflow.com/questions/6799955/how-to-detect-windows-shutdown-or-logoff 

Answer 2

Hey Ajeesh

 

one more question... ??

 

If power off happen then how you suppose to Reset the flag

 

Answer 3

You can take a look at this article which discuss a similar topic. 

 

https://blog.learningtree.com/preventing-duplicate-logins-in-asp-net/

 

Another option would be to have a flag in your table and set the value to true when an user login and when user log off set the value to false.  Also for when a second user tries to login we will first check if login flag has been set to true for any other user. If its true then show message to user and display the login page, if not allow the user to login.